Behavioral & Mental Health
Behavioral & Mental Health Billing Services
In USA roughly 1 in 5 adults suffers form Behavioral and mental health issues which bring high demand in patient care and medication managements Behavioral health provider plan a vital role in our society and patient wellbeing how ever behavioral health practices struggle billing guidlines and insurance reimbursements getting paid on your session is way more easy then it looks Like when you do proper verification of benefits and use accurate ICD/CPT codes.
Over the period of time we have seen behavioral health practices struggle with Insurance enrollments and supervisor billing we will get you enrolled with insurances and link all of your providers under the group tax ID to insure timely claims processing with high reimbersmantns rates.
Behavioral Health Services
Intake Session
Having an intake session with your patient is crucial as it helps providers to determine the patients mental health status, establish the diagnosis and create the plan of care with in improve the patients mental function, Intake session is mostly being held for 60 min and can be billed to insurance once a year the CPT code for intake session is 90791.
CPT 90791
Individual Session
The reason people prefer individual sessions to open up, share and talk to a professional those can help them seek out ways which can help them on a personal level while dealing with Depression, Anxiety, bipolar disorder, childhood trauma, issues related to work, revelationships and family to improve their mental health and to be in a better place to improve their life.
The length of session depends on the patient plan of care.
30 Min 90832
45 Min 90834
60 Min 90837
Couple Sessions
Couples therapy offers a safe, judgment-free space to get to the root of the communication breakdowns, rebuild broken trust, and rediscover why both fell in love in the first place.
Instead of choosing sides, a therapist works with both to heal the relationship as a whole. Because giving each partner a fair voice takes a little extra time, these sessions usually run 50 to 60 minutes and are billed under CPT code 90847
CPT 90847
Family Therapy
Family therapy isn’t about pointing fingers or figuring out who is “wrong”; it’s a supportive, collaborative space where everyone gets a voice to heal misunderstandings, set healthy boundaries, and rebuild a peaceful home life.
Because bringing everyone together takes a little extra coordination and care, these sessions usually run 50 to 60 minutes and are billed under CPT code 90847 & 90846.
CPT 90847 & 90846
Group Sessions
Being a part of a group session with a professional can help you to improve your mental health while enjoying sharing your thoughts and experiences in a productive group session that can help deliver results and bride the gap in a clinical manner.
CPT 90847 & 90846
Medication Management
Medication management gives you a collaborative, careful space with a professional to find what works best for your body, monitor your progress, and adjust your plan so you can feel your best safely.
We keep this process smooth and closely tailored to your needs, typically utilizing CPT code 90863 (for medication management when combined with therapy) or specific evaluation and management (E/M) codes like 99213 or 99214 for ongoing check-ins and adjustments.
CPT 90863
CPT 99213
CPT 99214
Appointment Scheduling & Patient Collections
Appointment Scheduling
The patient experience begins long before the first appointment it starts with that very first phone call. When someone reaches out to your practice, they are often looking for guidance, support, and a simple way to get the care they need.
At Botbillers, our virtual assistants make that process seamless. We answer appointment requests promptly, listen to each patient’s needs, and connect them with the therapist who is the best fit for their needs. We also gather insurance information, verify benefits, and confirm coverage before scheduling the appointment. Patients are informed of their co-pays, coinsurance, and deductible responsibilities upfront, helping them avoid unexpected costs and giving them confidence before their visit.
By taking care of these important details from the start, we help create a positive first impression while reducing administrative work for your team.
Patient Collections
Providing excellent care is your priority, but ensuring your practice is paid for that care is equally important. Many practices lose revenue simply because patient balances are not collected consistently or at the right time. Over time, these missed collections can have a significant impact on the financial health of the practice.
At Botbillers, we approach patient collections with professionalism, empathy, and respect. We help patients understand their financial responsibility and encourage timely payments without creating uncomfortable interactions. Our goal is to make the payment process clear and straightforward while maintaining the trust and relationships you have worked hard to build.
When patient balances are managed proactively, your practice benefits from improved cash flow, fewer outstanding accounts, and a stronger financial foundation allowing you to focus on what matters most: caring for your patients.
Need Help With Behavioral Health Billing?
From insurance enrollment and credentialing to claim submission and reimbursement management, our team helps behavioral health providers streamline revenue cycle operations and improve collections.
